By accessing and using this website, you agree to be bound by the following Terms and Conditions, which govern your use of all services, features, and products offered by SIALX. The website and all related content are operated by SIALX, based in Sialkot, Pakistan, and any reference to “we,” “us,” or “our” refers to SIALX. By placing an order or continuing to browse the website, you acknowledge that you have read, understood, and accepted these Terms in full. If you do not agree with these Terms, you must discontinue use of the website immediately.

All information, images, pricing, product descriptions, and materials on this website are provided for general information purposes only and may be updated or changed without prior notice. We strive for accuracy, but we do not guarantee that all details, including product specifications, sizing, colors, or availability, are always error-free. The purchase of any product is subject to availability and acceptance by SIALX. We reserve the right to refuse or cancel any order for reasons including stock limitations, inaccuracies, suspected fraud, or invalid customer information. Pricing displayed on the website is considered final at the time of purchase; however, we may change prices at any time without notice.

By placing an order, you agree to provide complete, accurate, and current information, including contact details and shipping addresses. You also confirm that you are authorized to use the payment method selected. All payments must be made in full before an order is processed or shipped. Shipping times, methods, and costs may vary depending on the customer’s location, courier availability, customs conditions, or other factors outside our control. Any delays caused by shipping carriers or customs authorities are not the responsibility of SIALX. Risk of loss and ownership of the product transfers to the customer once the order has been handed to the courier.

Returns or exchanges may only be requested within the time frame specified in our store policies and are limited to unused, unworn products in their original packaging. Custom-made, personalized, or altered items are non-refundable unless the product is proven to be defective due to our error. Customers are responsible for providing accurate measurements for custom orders, and SIALX accepts no liability for incorrect fit resulting from inaccurate customer-submitted measurements. Refunds, where applicable, will be processed only after the returned product has been received and inspected by our team.

All content, materials, designs, images, logos, branding, and product concepts displayed on this website are the exclusive property of SIALX and may not be copied, reproduced, distributed, or used without written permission. Unauthorized use of any intellectual property belonging to SIALX is strictly prohibited. You agree not to misuse the website, interfere with its operation, engage in fraudulent activity, or use it for any illegal purpose. Any violation of these Terms may result in denial of service, cancellation of orders, or legal action.

SIALX is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or our products, including but not limited to delays, technical issues, misuse of products, or inaccuracies in information provided. All products should be used responsibly and in accordance with standard safety practices. We make no guarantee that the website will operate without interruption or error. Your use of the website is at your own risk.

We reserve the right to modify or update these Terms and Conditions at any time, without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms. It is the customer’s responsibility to review this page periodically for updates. Any disputes arising from these Terms will be governed by the laws of Pakistan and handled under the jurisdiction of the courts located in Sialkot.

By continuing to use this website, you acknowledge that you have read and agreed to all of the conditions stated above. If you have any questions regarding these Terms, you may contact SIALX directly for clarification.